Privacy Policy – Landscapes Portal

This privacy policy tells you about the information we collect from you when you use our website, make an enquiry and/or sign up to download or upload maps via our website. In collecting this information, we are acting as a data controller and, we are required to provide you with information about us, about why and how we use your data, and about the rights you have over your data.

For the purpose of this Privacy Policy, personal information means information that identifies you personally, either alone or in combination with other information available to us. Personal information does not include technical, device, or usage information that cannot be used to identify you personally, nor does it include aggregate information, which is data we collect about the use of the Website or about a group or category of website or users, from which individual identities or other personal information have been removed. This Privacy Policy in no way restricts or limits our collection and use of aggregate and non-personal information, and we may share such data about our users with third parties for various purposes.

Please read this privacy policy carefully. By accessing or using the Website, you agree to be bound by the terms and conditions described herein and all terms and conditions incorporated by reference. If you do not agree to all of the terms and conditions set forth below, you may not use the Website.

  • If the Website offers you the option to register, we will collect the Information you provide to us in the registration form. This may include identification data such as your name, email address or other account or registration data.
  • Profile information that you provide for your user profile (e.g., first and last name).
  • User Content (e.g., photos, comments, and other materials) that you post to the Website.
  • Communications between you and ICRAF. For example, we may send you Website-related emails (e.g., account verification, changes/updates to features of the Website, technical and security notices). Note that you may opt out of Website-related e-mails.
  • We will collect Information about you when you interact with us such as when you report a problem, contact or communicate with us.
  • When you visit the Website, we may use cookies and similar technologies like pixels, web beacons, and local storage to collect information about how you use ICRAF and provide features to you. You are always free to decline our cookies if your browser permits, although in that case you may not be able to use certain features on the Site and may be required to re-enter information more frequently to use certain services on the Site.
  • When you use a mobile device like a tablet or phone to access our Website, we may access, collect, monitor, store on your device, and/or remotely store one or more device identifiers. Device identifiers are small data files or similar data structures stored on or associated with your mobile device, which uniquely identify your mobile device. A device identifier may be data stored in connection with the device hardware, data stored in connection with the device's operating system or other software, or data sent to the device by ICRAF.
  • When you use the website, our servers automatically record certain information about your device. This information may include an equipment identifier (e.g., IMEI, UDID), country of origin, Internet Protocol (IP) address, and the dates and times of your requests. We use this information to provide our website, and support if needed, and to create de-identified or aggregate information about our users.
  • i) Metadata is usually technical data that is associated with User Content. For example, Metadata can describe how, when and by whom a piece of User Content was collected and how that content is formatted.
  • j) Users can add or may have Metadata added to their User Content including a hashtag (e.g., to mark keywords when you post a photo), geotag (e.g., to mark your location to a photo), comments or other data. This makes your User Content more searchable by others and more interactive. If you geotag your photo or tag your photo using other's APIs then, your latitude and longitude will be stored with the photo and searchable (e.g., through a location or map feature) if your photo is made public by you in accordance with your privacy settings.
  • Help you efficiently access your information after you sign in
  • Remember information so you will not have to re-enter it during your visit or the next time you visit the website;
  • Provide personalized content and information to you and others
  • Provide, improve, test, and monitor the effectiveness of our website
  • Develop and test new products and features
  • Monitor metrics such as total number of visitors, traffic, and demographic patterns
  • Diagnose or fix technology problems
  • Automatically update the application on your device
  • Provide you with customer support;
  • Perform research and analysis about your use of, or interest in, our products, website, or content;
  • Communicate with you by e-mail, postal mail, telephone and/or mobile devices (including through in-application advertising) about website that may be of interest to you either from us, our parent or subsidiary companies or other third parties;
  • Enforce our terms, conditions and policies and to communicate with you;
  • Manage and improve the website;

We shall implement appropriate technical and organisational measures to secure any Personal Data aganist loss or any form of unlawful processing. We shall maintain and shall continue to maintain the Security Requirements and all appropriate technical and organisational security measures to protect such Personal Data and /or Confidential Informaion aganist accidental or unlawful destruction or accidental loss, damage, alteration unauthorised disclosure or access, in particular where the Processing involves the transmission of data over the network, and aganist all other unlawful forms of processing.

We shall undertake appropriate technical and organisational measures to safeguard the security of any electronic communications network or services utilised to transfer or transmit Personal Data and/or Confidential Information (including measures designed to ensure the secrecy of communications and thus guaranteeing the security of the communications).

  • We will not rent or sell your personal information to third parties outside ICRAF without your consent, except as noted in this Policy.
  • We may share your information as well as information from tools like cookies, log files, and device identifiers and location data, with third-party organizations that help us provide the Website to you (Service Providers). Our Service Providers will be given access to your information as is reasonably necessary to provide the Website under reasonable confidentiality terms.
  • We will remove parts of data that can identify you and share anonymized data with other parties. We may also combine your information with other information in a way that it is no longer associated with you and share that aggregated information.
  • We also may share your information as well as information from tools like cookies, log files, and device identifiers and location data, with third-party organizations that help us provide the Website to you (Service Providers). Our Service Providers will be given access to your information as is reasonably necessary to provide the Website under reasonable confidentiality terms.
  • If you remove information that you posted to the Website, copies may remain viewable in cached and archived pages of the Website, or if other Users or third parties have copied or saved that information.
  • Also, we may disclose the personal information we collect through the Website when we, in good faith, believe disclosure is appropriate to:
    1. comply with applicable law;
    2. prevent or investigate a possible crime, such as fraud or identity theft;
    3. enforce the Terms of Website or other agreements that govern your use of the Website and/or our website;
    4. to protect the rights, property or safety of us, our users or others; or
    5. to protect your vital interests.
  • We may disclose your information without giving you prior notice if we believe it is necessary to prevent imminent and serious bodily harm to a person. Nothing in this privacy policy is intended to limit any legal objections or defences you might have to efforts by third parties to compel disclosure of your information, including legal orders from the government.
  • If you comment on our blog or other public forums, you should be aware that any information you submit there can be read, collected, or used by other users of those blogs, and could be used to send you unsolicited messages. We are not responsible for the information you choose to submit in these blogs or for any content you receive as a result of sharing such information.

Our site contains links to other websites. When you click on one of these links, you leave ICRAF’s website and go elsewhere. ICRAF does not accept liability for misuse of any information by any website controller to which we may link. We encourage you to read the privacy statements of these linked sites, which may differ from ours. In addition, if you take advantage of an offer from one of our partners, you may be providing information directly to that partner. We encourage you to review the privacy statements of these partners, as we are not responsible for the privacy practices of any partners or linked sites.

a. Access
You have the right to ask us for copies of your personal information. This right always applies. There are some exemptions, which means you may not always receive all the information we process.
b. Rectification
You have the right to ask us to rectify information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete. This right always applies.
c. Erasure
You may request that your personal data be removed from our Servers. ICRAF may however legally refuse a request for some specific reasons including:
  • Right of Freedom of expression and information
  • Comply with a legal obligation
  • Public interest
  • Archiving purpose
  • Exercise or defense of legal claims.
d. Restriction of processing
You have the right to ask us to restrict the processing of your information in certain circumstances.
e. Object to processing
You have the right to object to processing if we are able to process your information because the process forms part of our public tasks or is in our legitimate interests.
f. Data Portability
This only applies to information you have given us. You have the right to ask that we transfer the information you gave us from one organisation to another or give it to you. The right only applies if we are processing information based on your consent or under, or in talks about entering into a contract and the processing is automated.
If you have any questions about this Privacy Policy, please contact us on:
GeoScience Lab, World Agroforestry Centre
United Nations Avenue, Gigiri
P.O Box 30677, Nairobi, 00100, Kenya
Tel: +254 20 7224000
Fax: +254 20 7224001
We may change this Privacy Policy from time to time. If we make any changes to this Privacy Policy that we think materially alter your rights, then we will post the latest policy to this site and change the Last Updated date above. We encourage you to review this Privacy Policy whenever you visit the Website to understand how your personal information is used.